IT asset management and monitoring
SysDesk - PC Asset Management in SaaS mode (Software as a Service)
SysDesk combines an ITIL based workflow methodology for PC management with an integrated suite of products at low cost. This affords IT executives and managers a unique opportunity to take control of PC management, address long standing issues, improve end user satisfaction and put their enterprises in a position to be more competitive, no matter which kind of mission. Key features include:
- Management of PC users’ activities
- Appointment scheduler for each user as planned by the technicians
- Receipt of changes by the user
- Status with follow up screens
- Management of business software, and management of its installation
- Installation statistics
Availability
SysDesk is offered as an in house solution or as a service.
- In house: Used in house it provides PC administrators with a single integrated set of tools to once and for all become the responsive proactive service team they wish to be; to proactively lead their end users in leveraging advances in PC technology in support of the business vs. the reactive approach all too often the norm today, to realize significant increases in productivity as the tasks associated with integrating disparate products are eliminated and scheduling and communications are flawlessly handled by the system.
- As a service (SaaS): All the capabilities and benefits of the in house solution are also available as a service. SaaS customers initially access some or all of the SysDesk modules according to their needs via the Internet using a standard browser to download the SysDesk plug-in. Once downloaded, the SysDesk application plug-in automatically and seamlessly manages the service delivery between the SiNETiS service center and the SaaS customer. Organizations selecting the SaaS option pay a monthly fee based on the number of PCs in their network with every module available. Additional modules may be added or discontinued as required.